State Farm® Insurance Agent Wasim Khan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Syed Omer Lateef -US CORD
October 18, 2024
"I am very appreciative of Alexandra for getting our Commercial Quote done. They are super professional and extremely efficient. Thank you"
Iceleen Cabreja
May 28, 2024
"Great office and customer service"
Jenny Reynoso
April 30, 2024
"No habia tenido un problema, hasta que hubo un aumento en mi factura y llame para aclararlo. Alexandra se portó muy grosera, gritándome por qué no lograba entender lo que me estaba diciendo cuando yo nunca le alce la voz. Con estos tratos al cliente, estoy buscando otra aseguranza que brinde mejor atención y mejor precio. No son formas de tratar a los clientes. ——————————— I hadn't had a problem, until there was an increase in my bill and I called to clarify it. Alexandra was very rude, yelling at me because i couldn't understand what she was telling me, I never raised my voice to her. With these bad customer service , I am looking for another insurance that provides better service and a better price. These are not ways to treat customers."
"Jenny gracias por dejarme saber sobre esta desafortunada situación. Mi equipo y yo tratamos de ofrecer un excelente servicio a todos nuestros clientes. Mil disculpas por haber pasado una mala experiencia y te aseguro tomare las medidas adecuadas para mejorar y evitar que esto vuelva a suceder. --------------------------- Jenny thank you for bringing this issue to my attention. My team and I strive to provide excellent customer service to all our customers. I apologize for your experience with my team member. I will take appropriate remedial action to improve our service going forward. "
Rodrigo Reyes
March 12, 2024
"Wasim and the rest of his team have always provided outstanding customer service.From the moment you walk in through the door you are greeted and offered full support.A big shout to Naomi for the amazing help she provided me.I would highly recommend them to anyone looking for a better insurance agent.10/10👍👍"
Annette Flores
March 12, 2024
"I have been with this agent for years and have no issues I recommend them to everyone! Naomi is so helpful and always handles any issues I have."
Moe Ritchie
September 3, 2023
"I want to thank Lisa Pointkowski from Wasim Khan's office. She was incredibly patient, very personable and resourceful. I wish everyone that answered phones were as kind as she was."
Yb Slime
August 24, 2023
"I think 0 is good for this agency I bin customer for years I never have any problems guadalupe was so professional I miss her now you have Lisa piontkowski she is very rude if I don't get the help I need I'm going to go somewhere else to spend my money"
"I am very sorry for your experience with us, and I deeply apologize for the errors. I would like to call you to discuss your concerns, however I cannot find the name 'Yb Slime' in our system. Please call our office and ask for me or my office manager. We will do our best to address your concerns and try to find a solution. "
saj vohra
May 14, 2023
"Good service"
Jaime Alfredo Morales Ruiz
April 28, 2023
"I am a customer of Wasim Khan’s office for a very long time and all I can say is that all the team members are very professional, polite and kind and have always provided excellent customer service."
vanessa salcedo
April 25, 2023
"I wish 0 stars was an option. Customer since 2016, 0 accidents. Everything is fine for them while you make payments, but the minute you need something you are on your own and out of luck. Apparently FULL COVERAGE does not have rental coverage even if you specifically ask for it. Do not trust the agents to do things right because I was told I should have verified instead of trusting they would make my policy the way I asked. Your word is worth nothing over the word of the agents "that do things right 100% of the time with no mistakes". Lisa Piontkowski beyond rude and apparently has the ability to know 100% what was said in a conversation that was not even with her because she guaranteed me that the agent that did not add what I specifically asked for in my policy did nothing wrong. Mr. Wasim Khan, well customers are NOT important to him at all (only payments hold importance); he cannot even grace you with a callback or response. Save your money and avoid the stress of dealing with this company! *Edit to add that Guadalupe was the only honest person there and she is now gone."
"I am very sorry for your experience with us and I deeply apologize for the inconvenience these issues caused. Please feel free to call me directly, to discuss any further resolution. I do appreciate you sharing your frustration, as it allows me to make the necessary changes to improve each customer’s experience."
Isabel Garcia Mobley
March 17, 2022
"I've been a client with State Farms and Wasim Khan for about 10 years now. Guadalupe has always been a great help. She's always willing to go above and beyond for her clients."
Joanna D
March 10, 2022
"Lupita Z. Always goes above and beyond to answer all my questions. Knowledgeable and friendly."
Ayda Rivera
March 10, 2022
"Guadalupe has always been so helpful and that's why I have my golf cart, cars, life insurance and just recently added my home to the insurance. I always get quick responses and she is always so friendly and professional."
Yolanda Bazan
March 10, 2022
"Gracias Alexandra por tu servicio excelente"
Monica Bravo Mendez
February 4, 2022
"Words cannot express how grateful my family and I are with Wasim Khan and his extremely professional staff. I have been insured with them for close to a decade and throughout the years I have referred other family members and friends. The main reason I have remained with them has been because of their customer service. In a moment of need when you they them available THEY ALWAYS ARE!! Guadalupe Zambrano (Lupita) is the best!! She is very knowledgeable , accessible, and professional! She's always a phone call away! You will not regret letting her handle your policies!! Thank You Wasim Khan for hiring the best staff!!"
SMB
January 26, 2022
"This agency has been one of the best insurance agencies i have ever dealt with. Everyone took good care of me, we’re professionals, and always on top of things. Alexandra specially made sure my experience was above and beyond. Will highly recommend this place to other."
Teresa Lopez
January 26, 2022
"Alexandra the best agent"
Karina Mejia
January 19, 2022
"Very professional and helpful staff! They have gone above and beyond to help my family with any insurance questions."
Brian Ruiz
January 13, 2022
"Great experience, the office is staffed with extremely helpful and kind people. Definitely would recommend to anyone looking for these services."
Louann Nadrchal
August 14, 2021
"Excellent service"
linda garcia
April 14, 2021
"Very nice staff. Helped me out with everything I needed. Very responsible and handled everything accordingly!"
Sean Bean
April 14, 2021
"Was recommended to come here, Very kind and helpful staff. Quotes were amazing, saved tons coming here compared to competitors."
Usman Naviwala
April 14, 2021
"Very professional and Trustworthy. I recommend him to all my family and friends"
Nour
April 14, 2021
"Nice and caring staff! Highly recommend!"
noor khan
April 14, 2021
"Excellent office & amazing customer service!! The staff was so nice & took very good care of me."