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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Imara Jennings

Imara Jennings

September 30, 2026

5  out of  5
rating by Imara Jennings
"I had such a great experience working with Aja! She was professional, friendly, knowledgeable, and really took the time to make sure I understood everything. She made the whole process feel easy and stress-free, and I truly appreciated how helpful and attentive she was. I would definitely recommend her to anyone looking for someone who genuinely cares about helping her customers!"
We responded:
"Imara, thank you for the amazing review! Our insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Wasim Khan, your State Farm Agent "
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Greg Adams

September 29, 2026

5  out of  5
rating by Greg Adams
"Aja .is always helpful and take great care of me. Every time I stop in even when I don't have and appointment .
Great service person.!!

."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Wasim Khan’s team. "
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Soraya Rodríguez-Juárez

September 28, 2026

5  out of  5
rating by Soraya Rodríguez-Juárez
"Excellent!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Miguel Rascon

September 28, 2026

5  out of  5
rating by Miguel Rascon
"Alexandra, was very friendly, and explained everything, very satisfied"
We responded:
"Thank you so much for the 5 stars, Miguel! We truly appreciate your feedback and are always happy to help whenever you need us. "
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James Stevenson

September 24, 2026

5  out of  5
rating by James Stevenson
"Omg the lady
Aja she is wonderful 😍"
We responded:
"James, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Isaiah Whiteside

September 24, 2026

5  out of  5
rating by Isaiah Whiteside
"Aja Whiteside is a great Agent! Great service and very helpful. Would definitely recommend her to anyone who needs assistance."
We responded:
"Isaiah, thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Sky Fields

September 24, 2026

5  out of  5
rating by Sky Fields
"Amazing Agency! Friendly staff and exceptional service. My agent Aja Whiteside was so helpful to me and my family. She understood our needs and gave us the best policies for the best prices! I can't imagine getting insurance from anyone or anywhere else. 10/10 experience!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Wasim Khan’s team. "
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john mason

September 23, 2026

5  out of  5
rating by john mason
"I spoke with Aja, to pay my monthly auto and home owners insurance. She was very courteous and took care of it very quickly.Thank you for the great sevice."
We responded:
"John, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Wasim Khan and Team "
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michael moran

September 11, 2026

5  out of  5
rating by michael moran
"Aja was a huge help for me!"
We responded:
"Thank you so much for the 5 stars, Michael! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Viviana Catalina Posada Amaya

Viviana Catalina Posada Amaya

September 11, 2026

5  out of  5
rating by Viviana Catalina Posada Amaya
"Excelente servicio y asesoría, la atención que recibí me llevó a tomar la decisión correcta. Gracias Alexandra tienes un don de servicio increíble!"
We responded:
"¡Gracias por la increíble reseña, Viviana! En verdad, la meta de nuestro equipo es superar las expectativas en relación con todas las necesidades de seguros. "
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Melany Morales

September 10, 2026

5  out of  5
rating by Melany Morales
"I’ve had nothing but amazing experiences with State Farm thanks to Alexandra. She has been at this location for many years, and knows the company’s insurance policies inside and out. She is the most hard-working, attentive, and dedicated office manager this location has ever had. Plenty of her clients can agree on how satisfied they are knowing that Alexandra is handling their insurance. Make sure you ask for Alexandra Basantes when you go to this location, as she is the best agent there!"
We responded:
"Melany, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Homewood insurance team is always here and happy to help. "
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Sandra Milena Mahecha Herrera

September 8, 2026

5  out of  5
rating by Sandra Milena Mahecha Herrera
"Excelente servicio!!!!"
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Wasim Khan, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Homewood. "
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Melinda Ayala

September 4, 2026

5  out of  5
rating by Melinda Ayala
"Excellent service every time! Excelente servicio todo el tiempo! Muchas gracias Alexandra por siempre ser tan amable y contestar todos nuestras dudas, preguntas, etc."
We responded:
"Agradecemos sinceramente su reseña de cinco estrellas. Nuestra meta es prestar servicios de seguros de alta calidad, y estamos contentos de que hayamos cumplido sus expectativas. "
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W T McGinley

September 4, 2026

5  out of  5
rating by W T McGinley
"My name is Walline McGinley. I've been a long time Customer of State Farm and during all that time Naomi has come to my Assistance time and time and time again. When I pick up the phone and call State Farm and Naomi answers the phone, I know I am in good hands. She never fails me. She always, always accomplishes what needs to be done spectacularly. I have had a bad run of luck, last couple of months, gone through now three vehicles, and yet Naomi has managed to work out the kinks in my State Farm app, give me advice about my new vehicle, which she just happens to have and knows all about, always has the answer for any question I have regarding my insurance, need to do with the title to the total – loss vehicle, putting my new jeep's keyless entry key, in foil to prevent people from getting into my vehicle. It just goes on and on with her knowledge and advice. You have a GEM IN NAOMI. I can't thank her enough for all the help that she has given me throughout these years, but I'll try. Naomi, thank you from the bottom of my heart for all you do for your customers."
We responded:
"Walline thank you for the thoughtful review - I really appreciate you taking the time to share your experience with my office and especially Naomi. She truly is a gem. Please feel free to reach out, if you have any questions or need assistance. We're here to help."
Profile photo of Joe Rosenthal

Joe Rosenthal

September 3, 2026

5  out of  5
rating by Joe Rosenthal
"Aja. Almost certainly the finest Contemporary Jazz Fusion album to emerge from the 70’s…oh, wait. Aja of Stare Farm fame ably assisted me yesterday with some routine billing issues. And Aja did it cheerfully and without resorting to pushing me towards the App or pedantically telling me 3-4 other ways I could do it myself. No static at all."
We responded:
"Joe, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Naser Ali

Naser Ali

September 2, 2026

5  out of  5
rating by Naser Ali
"Alexandra at that agency is exceptional."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Faisal Mohammed

September 1, 2026

5  out of  5
rating by Faisal Mohammed
"Wonder full experience. While other agency's were playing with numbers .He personally gave a coat and got it done to my satisfaction. Tank you so much."
We responded:
"Thank you so much for the 5 stars, Faisal! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Isa Khan

Isa Khan

August 30, 2026

5  out of  5
rating by Isa Khan
"Wasim is a great agent. The service was kind and extremely helpful. Would recommend."
We responded:
"Isa, thank you for the fantastic review! We’re always here to support you with your insurance needs!"
Profile photo of Janet Talarico

Janet Talarico

August 27, 2026

5  out of  5
rating by Janet Talarico
"Aja was very nice and helpful."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team."
Profile photo of Juan Rangel

Juan Rangel

August 27, 2026

5  out of  5
rating by Juan Rangel
"El mayor tiempo de Aseguranza e estado con State Farm y la experiencia del servicio incluyendo reclamos siempre a sido satisfactorio
Igual la atención personalizada de Alexandra Basantes es extraordinariamente excelente
Gracias State Farm"
We responded:
"Agradecemos sinceramente su reseña de cinco estrellas. Nuestra meta es prestar servicios de seguros de alta calidad, y estamos contentos de que hayamos cumplido sus expectativas. "
Profile photo of Kathleen Kuziel

Kathleen Kuziel

August 26, 2026

5  out of  5
rating by Kathleen Kuziel
"I called to get a copy of my car insurance card. Aja was so polite and efficient in quickly sending it over. I had the card before I hung up the phone. Service is always responsive and caring to the customer. Highly recommend."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Arnulfo Gutierrez

Arnulfo Gutierrez

April 15, 2026

5  out of  5
rating by Arnulfo Gutierrez
"We have been with State Farm for many years and everytime we come across concerns out go to is Alexandra. Always willing to help very professional and kind. Very patient as well for all the questions I have. Alexandra you are an asset to this company. Thank you for always being available to help."
We responded:
"Arnulfo, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Wasim Khan’s Team—we are always here to help!"
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Ana

April 10, 2026

5  out of  5
rating by Ana
"Mis respetos ?? Siempre muy amables Alexandra y Naomy gracias 🫶🫶"
We responded:
"¡Gracias por la increíble reseña, Ana! En verdad, la meta de nuestro equipo es superar las expectativas en relación con todas las necesidades de seguros. "
Profile photo of Uriel Diaz

Uriel Diaz

March 31, 2026

5  out of  5
rating by Uriel Diaz
"Alexandra was the one that help me get car insurance. Help me get the right quote, go speak to her for all your insurance needs."
Profile photo of Tracy Rafac

Tracy Rafac

March 23, 2026

5  out of  5
rating by Tracy Rafac
"Very helpful and kind staff. I highly recommend working with Naomi Roberts! She is very knowledgeable."
We responded:
"Tracy, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."